Understanding and supporting transgender healthcare

11 min

At birth (or even before), most people are assigned a gender — either male or female — based on the appearance of their external genitalia. This classification of gender, although conventional, is inconsistent with the lived reality of some people.

Transgender people experience conflict between their assigned gender and their experienced gender, which may result in specific healthcare needs.

This article will help health professionals and services understand the experiences of transgender people and how to provide inclusive healthcare that supports their patient’s gender affirmation.   


It is difficult to estimate the number of transgender people in Australia because they likely underreport their gender disparity due to concerns about stigma and privacy, as well as inadequate data collection, e.g. when sex is categorised as either male, female or ‘other’.

The health of transgender people

Transgender people have higher rates of risk-taking behaviours — e.g. substance use and unprotected sex — than cisgender individuals (whose gender identity is the same as the gender they were assigned at birth). Transgender people also have higher rates of attendance for the negative health consequences of these behaviours1

Transgender people appear to have higher rates of various chronic diseases than cisgender people2, but the cause for this is unknown.

Gender dysphoria

Not all people whose gender experience differs from their assigned gender experience gender dysphoria (a diagnostic term used in the DSM-5). 

Feelings ranging from discomfort to considerable distress are reasonable responses to the conflict between a person’s assigned gender and their gender identity.

Gender dysphoria itself can be the cause of psychological problems. The discrimination and abuse faced by transgender people may contribute to the higher rates of mental illness in transgender than in cisgender people3.

The healthcare needs of transgender people

Most health care required by transgender people, including most gender-affirming treatments, does not require specialist medical knowledge. 

GPs are well placed to manage the healthcare needs of transgender people4. For GPs with limited experience, initiation of gender-affirming treatment is usually performed by, or in close collaboration with, endocrinologists and mental health professionals.

In some cases, the complex healthcare needs of transgender people require multidisciplinary care from GPs, mental health professionals, endocrinologists, sexual health physicians, surgeons, speech pathologists and social services. 

Providing inclusive healthcare

Transgender people experience social marginalisation and health inequities5. Discrimination against transgender people in many forms can occur when they access healthcare services6, and this may cause them to delay or avoid seeking care. 

Healthcare providers, therefore, need to ensure that their clinical environment and procedures are inclusive of transgender people. 

Inclusive healthcare facilities

Transgender people may seek healthcare for various reasons, ranging from issues that are unrelated to their gender identity through to a desire to access gender-affirming healthcare. Fear of discrimination is a barrier to transgender people seeking medical care. 

Healthcare facilities that are welcoming, inclusive and safe for transgender individuals are essential to facilitate their presentation for care and return for follow-up. There are various practice design elements and procedures7, 8, 9 that contribute to establishing a practice that is inclusive of transgender people.

Affirming gender identity

Healthcare providers should not make assumptions about someone’s gender identity. Patient information paperwork should include an option for patients to mark their gender as something other than just male or female10. Simply asking a person’s preferred name, pronouns (e.g. he/she/they), and gender identity (on a form or in conversation) is better than guessing.

An important aspect of gender affirmation for some people is consistency with official documents. In Australia, reissue of official federal documents (such as passports) with a person’s affirmed gender is possible with the support of a medical practitioner. Different Australian states have their own requirements and procedures for changing the gender on birth certificates and other documents issued under their jurisdiction.

Aboriginal and Torres Strait Islander gender diversity

Sistergirl is a term used by Aboriginal and Torres Strait Islander people who have a female spirit and take on female roles within the community, including looking after children and family. Many Sistergirls live a traditional lifestyle and have strong cultural backgrounds.

Brotherboy is a term used by Aboriginal and Torres Strait Islander people to describe gender-diverse people who have male spirit and take on male roles within the community. Brotherboys have a strong sense of their cultural identity.

The terms Sistergirl and Brotherboy can differ between locations, countries and nations. The terms may not specifically define who someone is but instead identify a fluid affiliation that complements their identity.


In Aboriginal and Torres Strait Islander communities, the term Sistagirl and Brothaboy are used as terms of endearment, for women and men respectively, with no reference to gender identity.

Clinical considerations for transgender patients

During the initial consultation, it is important to take a complete history, assess risks and identify available social support, and perform any necessary examinations.

Gender incongruence and gender dysphoria are not pathological conditions, but they may be accompanied by mental health issues that require attention. To ensure appropriate care, screening by a psychologist or psychiatrist may be necessary to rule out gender dysphoria as a manifestation of mental health issues, e.g. body dysmorphic disorder or other conditions, e.g. Asperger syndrome.

Transgender people have higher rates of suicidal ideation and self-harm than cisgender people11, so appropriate screening, surveillance and referral (if necessary) are important elements of their ongoing healthcare.

Not all transgender people will seek gender-affirming medical or surgical intervention but may socially affirm their gender by using behavioural changes such as altering their speech and clothing. Chest binding or genital tucking to hide secondary sexual characteristics12 can result in bruising, skin irritation and pain, particularly if not performed correctly13.

Gender affirmation treatments

Many transgender people seek medical intervention to achieve physical affirmation of their gender identity14. The most common intervention is hormonal treatment.


Children who experience gender conflict may benefit from psychological support (for the child and their family), particularly if their family, school or social environments are not supportive. 

Generally, the mental health of children who socially transition does not seem to be adversely affected15. For children with complicated circumstances, help from an experienced expert in child cognitive and emotional development will likely be necessary.

Medical treatment for gender affirmation is not recommended until the onset of puberty15.


Most adolescents with gender dysphoria are likely to need psychological support11. For some people, the development of secondary sexual characteristics during puberty can cause considerable distress16, and many of these individuals desire interventions to affirm their gender identity17.

Puberty suppression

In general, gender-affirming hormonal treatments are not used until after 16 years of age.

Gonadotrophin-releasing hormone (GnRH) agonists can suppress androgen and oestrogen levels, hence slowing or preventing the development of secondary sexual characteristics. Such treatment may have some irreversible effects18 but can relieve distress and prevent the permanent development of secondary sex characteristics of the natal sex19. Therefore, pubertal suppression is considered an ethically responsible option for transgender adolescents20.

The effects of GnRH agonists for puberty suppression on testis development and function are not known, but use of these drugs has irreversible effects in older men. Puberty suppression may result in reduced bone mineralisation, so monitoring of bone mineral density is recommended15. Otherwise, growth in height and weight continues while the person decides whether to use hormone therapy and/or surgery for permanent gender affirmation.

The Australian Pharmaceutical Benefits Scheme does not subsidise the use of gonadotrophin-releasing hormone agonists for puberty suppression.

Reproductive counselling

The fertility consequences of gender-affirming hormone treatments are not thoroughly understood. Anecdotally, some people cease gender-affirming treatments and have no trouble conceiving, while others appear infertile. Some gender-affirming surgical procedures may result in sterilisation, although these are among the least common interventions accessed by transgender people.

Discussion of fertility with transgender people prior to commencing gender-affirming treatment is important for informed care. Information about options for fertility preservation, such as sperm and egg collection and cryopreservation, and assistance with accessing these services are desired by most transgender people seeking gender-affirming hormone treatment21

However, starting a family after gender-affirming medical and surgical treatments is possible without this. Discussions and procedures relating to fertility preservation may exacerbate gender dysphoria, so these are best undertaken with sensitivity, ideally in a healthcare service with experience in this area21.

Hormone treatment for gender affirmation

Many transgender people want hormone treatment to affirm their gender identity23

The use of testosterone and oestradiol respectively to achieve masculinisation or feminisation of a person’s appearance is generally safe, effective and accepted by transgender people. Pharmaceutical Benefit Scheme subsidy for testosterone requires treatment by, or in consultation with, a specialist in endocrinology, urology or sexual health. This influences the cost, and therefore availability, of testosterone to transgender people.

Testosterone for transgender males is generally administered according to protocols used for hormone replacement therapy in cisgender people. Oestradiol for transgender females is generally used in higher doses than for menopausal hormone therapy. Anti-androgen treatment to suppress testosterone is commonly used for transgender women, and progestins might be required for cessation of menses in transgender males. Other medications may be necessary to augment or counteract side effects of gender-affirming hormone therapy, for example, to treat acne arising from testosterone treatment.

Guidelines for prescribing hormones for gender affirmation, based on those of the Endocrine Society16, have been adapted for an Australian context13

Clinical Guide

See our clinical guide for further prescription information, as well as a summary of the feminising and masculinising effects of hormone treatment for gender affirmation.

Detailed information about necessary pre-treatment investigations, side effects, medical risks, and monitoring of people using gender-affirming hormone treatment is also available13, 22.

Surgical procedures for gender affirmation

About 25% of transgender people in the United States undergo some form of gender-affirming surgery, which is more common in transgender males than in transgender females23. Chest surgery is more common than genital surgery for gender affirmation.

At present, there is no public funding for gender-affirming surgery in Australia, so the cost is prohibitive for many people.

Gender-affirming surgical procedures for transgender males include chest reconstruction, hysterectomy, salpingo-oophorectomy, vaginectomy, metoidioplasty, phalloplasty, urethroplasty, scrotoplasty, and testicular and erectile prostheses.

Gender-affirming surgical procedures for transgender women include breast augmentation, facial feminisation, tracheal chondroplasty, penectomy, orchidectomy, vaginoplasty, labiaplasty and cliteroplasty. Laryngeal surgery for voice alteration may also be performed.

Ongoing healthcare for transgender people

Preventive health approaches for transgender people need to consider their sex characteristics, conventional disease risk factors and gender identity. It is necessary to tailor disease screening and preventive measures for transgender patients.

Some transgender people may experience distress during discussions about their anatomy. Physical examinations and screening procedures should be performed by healthcare providers who are aware and considerate of each individual’s gender identity. Often, writing to other healthcare providers can alleviate patients’ concerns and help them to receive appropriate care.

Healthcare providers must bear in mind that, regardless of surgery, a transgender person’s individual sex characteristics will dictate some aspects of health and risk of disease, while gender characteristics may influence others24.

Resources for health professionals


Health practitioners

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